General terms and conditions

1. Subject matter of the contract

The following General Terms and Conditions (GTC) as well as the Swiss Code of Obligations (CO) are an integral part of the business relations between the company S&E chic Switzerland (hereinafter S&E chic) and the customer.

2. Products

The placement of products by S&E chic constitutes a contractual offer regarding the respective item. The information on the offers such as size, dimensions and color are only indicative.

By executing an order, the customer makes a binding offer to conclude a purchase contract. The listed prices are accepted prices when placing the order.

Following the order, the customer will receive an order confirmation from S&E chic by e-mail.

S&E chic has the right to withdraw from the contract within a period of three days after receipt of the order. A statement of reasons is not required. S&E chic shall inform the customer and refund any purchase amount already paid.

3. Product prices and payment

The prices stated in the order confirmation are decisive for the purchase contract.

Unless otherwise agreed, the product prices plus shipping costs are listed in Swiss francs. Value added tax is included.

Errors and price changes are reserved. S&E chic may change prices at any time. The following methods of payment are available to the customer: by credit card, cash, Twint or by advance payment (bank transfer, e-banking). The invoice amount for advance payment must be paid within 14 days after placing the order. In case of non-payment within this period, S&E chic may cancel the order.
S&E chic reserves the right to demand advance payment at any time and independently for orders on account. In this case the customer will be contacted by email or phone.

If the customer fails to pay his debts after a set period of grace, S&E chic may claim damages and proceed according to the provisions of the Swiss Code of Obligations (OR).

4. Delivery times

Generally, the delivery time is about 4 days if the products are in stock. If the articles must be produced first, we deliver after arrangement.

The delivery period begins at the earliest upon receipt of the full amount requested and in the case of cash payment, the delivery period begins upon receipt of the order confirmation.

5. Delivery

If possible, delivery will be made by Swiss Post. If the items are too large or too heavy, the delivery will be made by S&E chic or by another parcel service after consultation.

S&E chic is entitled to make partial deliveries at no additional cost to the customer.

If a wrong delivery address is given by the customer and for this reason the orders do not arrive at the customer, cannot be found and /or are not returned to us by the post office, these are still to be paid in full by the buyer due to his own fault.

For express shipments or other special requests, please contact us.

6. Reservation of proprietary rights

The delivered items remain the property of S&E chic, Höhenstrasse 4, 8620 Wetzikon until full payment has been received.

7. Compensation

Claims for damages due to incorrect illustrations, texts, size specifications and prices or delayed delivery are excluded.
S&E chic assumes no liability as a result of improper handling or use for our sold products.

8. Return and exchange

For stock items, the customer has a right of return during 14 days after receipt of the goods. However, returned items must be in perfect and unused condition and must be returned in the original packaging. In advance, we ask you to inform us by email about the return.

Color deviations from the product to the screen display is not avoidable and therefore no reason for complaint.

Individual and custom-made products are excluded from the right of return.

After receipt of the returned goods, the amount will be credited immediately or refunded accordingly in case of card payment.

The return costs in case of not liking, wrong order, cancellation of purchase or delayed arrival of the order are borne by the customer.

If the goods were damaged during shipping, please send us an email to within 48h after receipt of the order, if possible with a photo. In parallel, the defective goods must be returned to S&E chic in the original package no later than 5 days after receipt of the goods. The return shipment will be paid by the buyer.

The address for returns is: S&E chic, S. & E. van Munster, Höhenstrasse 4, 8620 Wetzikon.

9. Data protection

The regulations of our privacy policy apply to data protection.

The data necessary for the business transaction will be stored and passed on to affiliated companies in the context of order processing. All personal data will of course be treated confidentially. More detailed data protection information can be found under data protection.

10. Place of jurisdiction

The place of jurisdiction is Wetzikon ZH. The legal relationship is subject to Swiss law.

11. Legal notice

If personal pictures or objects are sent for personalized orders, the rights remain with the originator, usually the customer himself. By sending the pictures or objects, the customer agrees that we (S&E chic) may access and process them for the purpose of order processing, even if they contain photos of depicted persons, objects or even symbols of third parties. Should third parties assert against us an infringement of their rights to images or personal rights, the customer undertakes to indemnify S&E chic from all claims and to compensate S&E chic for all damages resulting from the infringement in full and without objection.

S&E chic assumes no liability for incorrect content or links to which this website refers directly or indirectly. Links to other websites are only permitted with the written permission of S&E chic.

The copyright and all other rights to the content, images, photos or other files on the website belong exclusively to S&E chic. Written permission from S&E chic must be obtained in advance for the reproduction of any elements.

Status: 19.05.2022

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